No hot water or heating

Hi,

I'm currently experiencing an issue with my Boilermate II based system. I have no hot water and no central heating available. The Boilermate tank feels much cooler than it should. The neon green light is lit and the boiler is firing just about continuously.

Any ideas where I should start looking ?

Thanks

Richard Schofield

Hi Richard,

Sounds to me as though your gas boiler downstairs has failed.

Cheers, Mike

Hi Mike,

Many thanks for the reply.

You're spot on. Although I initially thought the boiler was firing, the fan was running and the pilot had ignited, that's as far it got.
Turned out to be a faulty gas valve in the boiler.

Richard